When guests experience problems with the property they have rented it is important to resolve their problem fast and professionally. The way the issue is handled has a big impact on the guests overall impression of their stay.
To help you manage issues BookingStudio comes with a issue tracking system that helps you get the right people out to fix the issues fast. The system lets you register information about each issue and assign which maintenance people should solve the problem. The current priority and status of each issue is tracked and you can categorize the issues as needed.
The system allows you to track the time spent on each task giving you to opportunity to see which properties requires more maintenance. You can also bill the hours spent to the owner if you choose.
There is also support for assigning external craftsmen to an issue in case outside help is needed.
Even when you manage lots of properties BookingStudio helps you handle each issue fast and professionally.